FAQ

Foreigners who wish to extend their temporary stay, change the purpose of their stay, amend or supplement their visa, or apply for a temporary or permanent residence card can do so by submitting their request through a relevant agency, organization, individual sponsor, or directly at the Immigration Office of the Phu Quoc Police Department.

Foreigners entering Vietnam through Phu Quoc International Border Gate will be granted a temporary residence certificate by the immigration authorities at the checkpoint, with a duration corresponding to the visa exemption period. Those who are already legally residing in Vietnam and travel to Phu Quoc Island do not need to apply for a new temporary residence certificate but are required to report their stay in accordance with current regulations.

If travelers wish to visit other destinations in Vietnam after arriving on Phu Quoc Island, the immigration authority may consider issuing a visa right on the island. In cases where travelers wish to stay on Phu Quoc for more than 30 days, the immigration authority may consider extending their temporary stay.

Foreign crew members holding a valid seaman's book or passport are allowed to enter and stay on Phu Quoc Island during the time their vessel is anchored there.

To enjoy a safe and memorable experience, here are some important tips to follow:

  1. Choose safe and reputable service providers: Always go with licensed operators who prioritize safety and have good reviews.

  2. Check your gear: Before diving or snorkeling, make sure your equipment is in good condition and functioning properly.

  3. Watch the weather: Always check the weather forecast and sea conditions before heading out. Avoid water activities during storms or rough seas.

  4. Use protective gear: Wear proper safety equipment such as life jackets, snorkel masks, and fins for added protection and comfort.

  5. Follow instructions: Listen carefully to your guide and follow all safety procedures, especially regarding underwater behavior and environmental protection.

  6. Don’t touch marine life: Refrain from touching corals or sea creatures to protect both yourself and the fragile marine ecosystem.

  7. Keep a safe distance: Maintain a safe distance from coral reefs, boats, and other underwater structures to avoid accidents or injuries.

  8. Buddy up: Never dive or snorkel alone—always have a partner with you for mutual safety and assistance if needed.

  9. Monitor your time and energy: Stay aware of your energy levels and how long you've been in the water to avoid fatigue or dehydration.

You should bring your passport, visa or entry permit (for international travelers), or your national ID card (for Vietnamese citizens), along with your flight ticket or e-ticket.

In addition, don't forget to carry your health insurance card or a list of emergency contact numbers. It's also a good idea to bring some cash and an ATM or credit card to cover any unexpected expenses. Keep your hotel booking information or other accommodation details saved on your phone, along with your travel insurance if you have one.

If you're a foreign visitor, prepare the contact information for your country's embassy or consulate in Vietnam in case of emergencies. Make sure all necessary documents are in order before your trip to avoid any complications.

First, it’s a good idea to read reviews and feedback from previous travelers about tours offered by local travel companies. Review platforms such as TripAdvisor or Booking.com often provide detailed insights and ratings for various tours.

Next, take time to research the types of tours and activities available in Phu Quoc. Many tours include island-hopping, visits to popular attractions like Tranh Stream and Sao Beach, or experiences such as snorkeling, fishing, or exploring traditional fish sauce factories.

Once you've found a tour that suits your interests, you can book directly with the travel company or through reputable travel websites such as Traveloka, Agoda, Klook, or Trip.com. Before confirming your booking, make sure to read the terms and conditions carefully and check whether the tour includes the services you’re expecting. This will help ensure a smooth, enjoyable, and memorable experience in Phu Quoc.

Phu Quoc enjoys warm, sunny weather year-round, with an average temperature of around 28°C. This means you can visit the island at any time of the year. However, the most ideal time to travel is from October to April, which is the dry season in the south. During this period, there's minimal rainfall, calm seas, gentle waves, and plenty of sunshine—perfect for outdoor activities.

From May to September, it's the rainy season. Despite the occasional showers, this period still attracts many visitors due to the summer holidays. October is a transitional month with relatively little rain, making it another good option. It's recommended to check the weather forecast before your trip to avoid heavy rain, which could affect your experience on the island.

To make getting around Phu Quoc easier and more convenient, consider staying in one of the following areas:

  • Duong Dong: As the main tourist hub of the island, Duong Dong offers plenty of amenities, tourist services, and is close to many attractions and restaurants. Staying here gives you easy access to public transportation and other convenient services.

  • An Thoi: In An Thoi, you can book accommodation near Kem Beach or Sunset Town, where you can enjoy stunning nature and immerse yourself in the island’s most vibrant entertainment and tourism zone.

  • Near VinWonders: Located in the north of the island, this area is home to a collection of luxurious 5-star resorts—perfect for travelers seeking a high-end, relaxing getaway. It's also very close to VinWonders Theme Park, making it convenient and time-saving.

  • Bai Truong (Long Beach): Situated in the southwest, Bai Truong is known for its upscale resorts, hotels, and restaurants. It offers a peaceful and relaxing atmosphere, ideal for a tranquil beach holiday.

  • Ganh Dau: In the northern tip of the island, Ganh Dau is a serene area with beautiful natural landscapes and fewer tourists. If you're looking for a peaceful stay surrounded by nature, Ganh Dau might be the perfect choice.

When booking a hotel in Phu Quoc through online travel websites, you can rely on well-known platforms such as Booking.com, Agoda, Tripadvisor, Traveloka, and Airbnb. These websites offer a wide range of accommodations—from hotels to serviced apartments—across the island, often with attractive deals and promotions.

Before making a reservation, make sure to read reviews from previous guests carefully to ensure the place meets your needs and expectations.

Phu Quoc offers a variety of unique cultural and historical landmarks that are well worth a visit:

  • Phu Quoc Prison: This former prison holds painful memories of the past, especially those related to political prisoners. Through the haunting stone monuments and exhibitions, visitors gain a deeper understanding of Vietnam’s fight for freedom and independence.

  • Ho Quoc Pagoda: Perched on a gentle hill, this serene Buddhist temple is not only a spiritual retreat but also an architectural gem. The peaceful atmosphere and preserved historical artifacts make it a meaningful stop for those seeking cultural insight.

  • Dinh Cau Shrine: Located in the northwest of the island, this site once served as a workplace for French colonial officials and later functioned as a maritime observation post. From here, you can enjoy scenic ocean views and learn more about Phu Quoc’s long-standing connection with the sea.

  • Hai Dang Grave: This historic grave is a reminder of the French presence on the island and their contributions to its development. It stands as a memorial to the island’s colonial past and offers a deeper look into Phu Quoc’s layered history.

Your itinerary in Phu Quoc can be tailored to match the length of your stay. To begin with, explore the island’s stunning beaches such as Sao Beach and Kem Beach. Sunset Beach, Long Beach, and Truong Beach are also perfect spots to unwind, swim, and take in the breathtaking coastal views.

Phu Quoc is also well-known for its variety of water sports, including scuba diving, snorkeling, surfing, parasailing, and fishing. The best diving spots are found around the smaller islets in the southern An Thoi archipelago, such as Hon Tam, Hon Mong Tay, and Hon Son Ong – where you can dive into vibrant underwater worlds teeming with marine life.

For nature lovers and adventure seekers, a visit to Phu Quoc National Park in the island’s north is highly recommended, along with exploring the island’s scenic streams. You can enjoy hiking, trekking, or guided eco-tours to immerse yourself in the lush, untouched landscapes of the island.

Last but not least, don’t miss out on tasting Phu Quoc’s specialties – from fresh seafood and traditional fish sauce to unique local dishes. Dive into the island’s culinary culture by visiting local night markets like VUI-Fest Bazaar or Duong Dong Night Market, where you’ll enjoy flavors that make your island escape all the more unforgettable.

If you're looking to bring home some souvenirs or local specialties from Phu Quoc, here are a few recommended places to explore:

  • Vui Phet Night Market: Known as Vietnam's first seaside night market, this vibrant spot lets you shop for souvenirs while enjoying exciting street performances and live music.

  • Phu Quoc Night Market: A popular destination for tourists, this market offers a wide range of local products such as fish sauce, honey, sim wine (a type of local fruit wine), jams, candies, and shell-based jewelry.

  • Fish Sauce Shops: Phu Quoc is renowned for its premium fish sauce. You can purchase it directly from specialty stores across the island. Phu Quoc fish sauce is among the finest in Vietnam and is highly sought after.

  • Local markets and small shops: Explore the island’s local markets and small vendors for unique specialties such as dried jackfruit, pistachios, or natural beauty products made from coconut oil.

  • Souvenir shops: In main tourist areas, you’ll also find plenty of souvenir stores selling local-themed items like Phu Quoc T-shirts, shell jewelry, and fish sauce-based products.

Here are some popular dining spots and local specialties you shouldn't miss during your trip to Phu Quoc:

  1. Draft Beer Bai Kem & Draft Beer Sunset Town – These two restaurants boast million-dollar views, excellent craft beer, and a wide variety of dishes.

  2. The Gangs Restaurant – A lively spot known for its fresh, flavorful food and vibrant atmosphere.

  3. Com Nieu Viet Restaurant – Enjoy authentic Vietnamese home-style meals made with fragrant spices and quality ingredients.

  4. Crab House – A seafood favorite serving up a range of dishes made from Phu Quoc’s famous crabs.

  5. Bun Ken eatery – Well-known for bun ken, a traditional noodle dish unique to Phu Quoc.

  6. Bun Quay Kien Xay – With multiple locations around Duong Dong, this spot is famous for its made-to-order seafood noodles bursting with island flavors.

  7. Huong Bien Seafood Restaurant – A go-to place for fresh seafood and Phu Quoc’s signature fish sauce.

The An Thoi area in southern Phu Quoc is rapidly developing and becoming increasingly vibrant. A must-visit destination in this area is the VUI-Fest Bazaar – a beachfront night market located in Sunset Town. Open daily from 4:00 PM to midnight, VUI-Fest features over 40 stalls offering a wide variety of food, beverages, souvenirs, and more. It’s not just a shopping experience – visitors can also enjoy live performances, cultural shows, and captivating seaside fireworks displays.

Within the bazaar, you'll also find Vietnam Fruits & More – a modern supermarket spanning over 2,400 square meters. It offers fresh fruits, vegetables, premium frozen foods, and essential daily products. Beyond shopping, visitors can take part in regional fruit festivals, join hands-on experiences like fruit processing, juice making, salad box preparation, or explore product showcases from fruit farms across Vietnam.

Banking services on Phu Quoc Island are mainly concentrated in Duong Dong Town, offering a wide range of services including traveler's check payments and foreign currency exchange. ATMs are compatible with most international cards (Mastercard, Visa, Cirrus, etc.), and finding one is increasingly convenient.

Most high-end resorts on the island offer currency exchange for major international currencies, often with better rates than local banks. Some resorts even have ATMs on-site. If you're using a credit card, you don't need to worry too much about exchanging money, as many tourist establishments accept card payments.

Recommended bank locations:

  1. Vietcombank – 30/4 Street, Duong Dong Town

  2. Western Union – 30 Thang 4 Street, Duong Dong

  3. Western Union Agent (Kien Long Bank) – No. 4, Quarter 3, An Thoi

  4. Agribank – No. 2, Quarter 2, Tran Hung Dao Street, Duong Dong

  5. Mekong Housing Bank – 174, Quarter 5, Duong Dong (Western Union agent, accepts Mastercard & Visa)

  • When shopping at local markets in Phu Quoc, don’t hesitate to bargain — it’s a common practice and can help you get the best price for your items.

  • If you’re buying local specialties like Phu Quoc fish sauce or fresh/dried seafood as gifts, make sure to ask the seller to pack them properly to prevent leakage, strong odors, or issues when bringing them on the plane.

  • Always be mindful of your belongings while shopping in crowded areas. Keep your personal items secure to avoid theft.

  • If you encounter price gouging or feel scammed, call the Phu Quoc City hotline immediately at 1900 1720.

Duong Dong Market: This is one of the most popular shopping spots in Phu Quoc, favored by both locals and tourists. Duong Dong Market offers the widest variety of products on the island, making it a bustling hub of trade. Inside the market, you’ll find daily essentials, souvenirs, and especially dried seafood. Outside, vendors sell fresh seafood like shrimp, crabs, fish, squid, snails, and local specialties such as Phu Quoc fish sauce, pepper, and sim wine. Located in central Duong Dong, the market is open from early morning until late afternoon.

Ham Ninh Market: Located near Ham Ninh Fishing Village, this market mainly serves the local community with fresh seafood, Phu Quoc specialties, and essential goods. It’s especially well-known for its fresh and dried flower crabs at very reasonable prices. If you're looking to buy crabs as a gift, this is the place to go.

Phu Quoc Night Market: Also known as Bach Dang Night Market, this is one of the island’s most famous markets. Located on Bach Dang Street in Duong Dong's Quarter 1, the market is famous for its lively atmosphere, unique cultural vibe, and a wide variety of delicious and affordable seafood dishes.

Ganh Dau Market: A lesser-known gem, Ganh Dau Market is located in Suoi Cai Hamlet, Ganh Dau Commune. It’s known for its relaxed, friendly atmosphere and high-quality fresh seafood. It’s a great spot to explore local life and pick up some of the island’s freshest catch.

Phu Quoc is known for a variety of local specialties that make great gifts, such as pearls, fish sauce, pepper, sim wine, and seafood.

  1. Phu Quoc pearls are high in value, depending on their quality, color, and size. Trusted places to buy pearls include Ngoc Hien Pearl Farm and Quoc An Pearl Farm.

  2. Phu Quoc fish sauce is famous for its rich, authentic flavor. Recommended producers include Phung Hung Fish Sauce Factory, Khai Hoan, Thinh Phat, and Hung Thinh.

  3. Phu Quoc pepper is known for its strong, spicy aroma and firm texture. You can buy it directly from local farms like Khu Tuong Pepper Garden or Suoi Da Pepper Garden — both are popular and well-established.

  4. Sim wine (wild rose myrtle wine) is a traditional Phu Quoc specialty made by fermenting the fruit with white sugar. It’s known for aiding digestion and relieving fatigue. Top spots to purchase sim wine include Sim Son and Bay Giao Sim Wine.

  5. Dried seafood such as sea cucumbers, squid, and various types of dried fish are also popular choices. You’ll find a wide selection at Duong Dong Night Market, where prices vary by season and size.

The tradition of fish sauce making in Phu Quoc dates back more than 200 years. In the early days, locals mainly relied on two livelihoods: fishing and hunting. Some coastal residents also ventured into the forests to harvest wood and build small, simple boats for daily fishing.

As they began to catch more fish than they could consume, they looked for ways to preserve it. Initially, fish were salted and stored in clay jars to extend their shelf life. Over time, these jars began to produce a richly aromatic liquid — and that’s how fish sauce was born. From small clay containers, the practice evolved into fermenting fish in large wooden barrels, and the traditional fish sauce industry gradually took shape and flourished.

To truly experience the authentic taste and heritage of Phu Quoc fish sauce, visit the island’s renowned fish sauce houses — known locally as “nhà thùng”. These establishments uphold centuries-old techniques and are known for their high quality. Some well-known brands include:

  • Thinh Phat Fish Sauce – Duong 30, Quarter 1, Duong Dong, Phu Quoc

  • Khai Hoan Fish Sauce – No. 11, Hung Vuong Bridge, Duong Dong, Phu Quoc

  • Phung Hung Fish Sauce – Nguyen Van Cu Street, Quarter 4, An Thoi, Phu Quoc (near Phu Quoc Prison)

From Duong Dong, you have several options:

Taxi: This is one of the most common and convenient ways to get around Phu Quoc. Taxis are easy to find in the town center and can take you to most tourist destinations across the island.

Ride-hailing services: Phu Quoc is served by various ride-hailing apps such as Grab, Xanh SM, and Be. Make sure to download the app in advance for a quick and easy ride using your smartphone.

Electric shuttle bus: Free electric shuttle buses are available from Duong Dong to destinations like the North Island, Phu Quoc Airport, and Bai Truong area. Check the routes and schedules in advance to choose a ride that suits your itinerary.

By plane: If you're planning a trip to Phu Quoc, booking your flight tickets through official apps or airline websites at least two months in advance — or during major sales events — can help you save significantly. This option offers the fastest and most convenient travel experience. Vietnam Airlines and Vietjet Air operate direct flights to Phu Quoc from Hanoi, Hai Phong, and Ho Chi Minh City.

By boat/ferry: There are two main ports where you can catch a boat or ferry to Phu Quoc: Rach Gia and Ha Tien. This mode of transport is ideal for travelers coming from Ho Chi Minh City or other southern provinces, offering a more affordable alternative to flying.

There are several transportation options available for getting from Phu Quoc International Airport to your hotel or place of stay:

Taxi: This is the most common and convenient option. Taxis are available right outside the airport arrival hall. It's a good idea to agree on the fare with the driver in advance to avoid any unexpected issues.

Pre-booked car service: You can book a private transfer in advance through travel companies or ride-hailing apps. This ensures a car is waiting for you upon arrival and saves you from having to wait or deal with vehicle availability at the airport.

Hotel shuttle: Many hotels and resorts in Phu Quoc offer airport pickup services. Contact your hotel ahead of time or book in advance to arrange a shuttle.

Car or motorbike rental: If you prefer to explore the island on your own, you can rent a motorbike or car directly at the airport. Rental counters are usually located in the arrivals area.

Bus: There are currently airport bus services that connect to Duong Dong town and other areas on the island. Electric shuttle buses are free of charge, but getting to the pickup point may be a bit inconvenient and schedules might not be as flexible as other transport options.

If you're looking to explore beaches located away from the town center in Phu Quoc, there are several convenient transportation options to consider:

Motorbike rental: This is a popular and flexible way to reach more remote beaches. You can easily rent a motorbike from rental shops in Duong Dong town or nearby areas.

Car rental: For a more comfortable and convenient experience, renting a car is a great option. You can choose between self-drive or hiring a car with a driver.

Taxi or Grab: Although more expensive than renting a motorbike, taxis or Grab cars offer a fast and comfortable way to travel to beaches further out.

Motorbike taxi: For beaches that aren’t too far from the center, motorbike taxis (including two-wheelers or three-wheelers) are a budget-friendly and flexible choice.

No matter which mode of transport you choose, exploring the more secluded beaches of Phu Quoc promises a unique and memorable island experience.

Phu Quoc offers a variety of vehicle rental services as well as ride-hailing apps like Grab, Xanh SM, and Be. You can easily rent a motorbike from local rental shops on the island for around VND 100,000–150,000 per day, or a self-drive car for about VND 800,000–1,000,000 per day.

In addition, ride-hailing apps provide a convenient option for getting around — simply book a ride using your mobile phone. Depending on your needs and preferences, you can choose the most suitable mode of transportation to match your travel plans in Phu Quoc.

According to the Code of Conduct for Civilized Tourism issued by Phu Quoc City in early 2024, visitors are expected to behave respectfully and responsibly. This includes queuing in an orderly manner when using services or joining public activities, taking only enough food when dining at buffets or restaurants, drinking alcohol in moderation, and avoiding giving money or gifts to children or beggars.

Visitors should also dress appropriately when visiting sacred religious sites, war cemeteries, or traditional festivals. Filming or photographing in restricted areas is not allowed, and posing inappropriately at solemn places is strongly discouraged.

Littering, urinating in public, and smoking in non-designated areas are prohibited. Defacing walls, monuments, trees, or public architecture is also not allowed. Additionally, picking flowers, breaking branches, trampling on grass, or disturbing animals is considered disrespectful and should be avoided.

Here are some hospitals and medical centers you can consider:

  1. Phu Quoc General Hospital (also known as Phu Quoc Medical Center)

  • Address: No. 128, 30 Thang 4 Street, Duong Dong Ward, Phu Quoc City

  • Phone: 02973 846 972

  1. Sai Gon Phu Quoc General Clinic

  • Address: 40-41c Resettlement Area, Quarter 10, Duong Dong, Phu Quoc

  • Phone: 1900 3315

  1. 30/4 Phu Quoc General Clinic

  • Address: No. 140, 30/4 Street, Duong Dong Ward, Phu Quoc City

  1. SOS Phu Quoc General Clinic & Vaccination Center

  • Address: 269, 271, 273 Nguyen Trung Truc Street, Quarter 5, Duong Dong Ward, Phu Quoc City

  • Phone: 02973 8515 000 – 0918 94 5555

  1. Sai Gon Phu Quoc General Clinic – An Thoi Branch

  • Address: S259-S354, Sun Grand City New An Thoi Urban Area, An Thoi, Phu Quoc City

  • Phone: 1900 3315

If you experience overcharging or encounter any difficulties during your trip, you can call the Phu Quoc City hotline at 1900 1720. Local authorities are available to provide timely and effective support.

Yes — to avoid unwanted costs while using mobile data and WiFi in Phu Quoc, keep the following in mind:

  • Check your mobile plan: Before using mobile services, review your plan carefully to understand data, call, and messaging limits. Make sure you're aware of any roaming or out-of-plan charges that may apply.

  • Use free WiFi when possible: Take advantage of free WiFi available at hotels, restaurants, and cafés instead of relying solely on mobile data. This can help you reduce mobile data usage and save money.

  • Use data-saving apps and settings: Opt for apps and websites that are optimized for low data consumption, or enable data-saving features on your phone to minimize usage.

By following these tips, you can stay connected in Phu Quoc without worrying about unexpected fees.

In Phu Quoc, major mobile network providers such as Viettel, Mobifone, and Vinaphone typically offer SIM cards for international travelers. Additionally, some smaller local providers may also offer SIM services, though availability can depend on network coverage and specific conditions at the time of your visit. For the most accurate information, it's best to check with mobile SIM retailers or official service centers of the providers once you arrive on the island.

To activate 4G/5G mobile network services in Phu Quoc, follow these steps:

  1. Purchase a 4G/5G SIM card: First, buy a SIM card that supports 4G or 5G from one of the local mobile carriers in Phu Quoc. These SIMs are available at mobile phone shops or official stores of major providers such as Viettel, Mobifone, Vinaphone, and other local networks.

  2. Insert the SIM into your phone: After purchasing the SIM card, insert it into your phone according to the instructions provided by the network provider or included in the SIM packaging.

  3. Top up your account: You’ll need to add credit to your SIM account. This can be done by purchasing a top-up card or using other payment methods supported by the carrier.

  4. Activate 4G/5G services: To use mobile data services, you may need to activate 4G/5G on your SIM. This is usually done by calling the carrier’s hotline or following the activation steps on your phone.

  5. Configure your network settings: You may need to adjust your phone’s network settings to ensure proper connectivity. This can be done in your phone’s mobile network settings, or by following the specific instructions from your mobile provider.

Once these steps are completed, you’ll be able to enjoy fast and convenient mobile connectivity throughout your stay in Phu Quoc.

Yes, in addition to using a local SIM card, travelers can access the internet in Phu Quoc through several other options:

Free Wi-Fi access: Many hotels, restaurants, cafes, and public areas in Phu Quoc offer free Wi-Fi for guests. Travelers can take advantage of these hotspots to stay connected without using mobile data, helping save on connectivity costs.

Pocket Wi-Fi devices: Several rental shops in Phu Quoc provide portable Wi-Fi devices (Pocket Wi-Fi) that offer internet access on the go. These devices are ideal for travelers who want constant, reliable internet connection throughout their trip.

Public internet centers: Some public service centers and internet cafes in Phu Quoc offer hourly or affordable internet access. This can be a useful option for travelers who don’t have personal devices with them.

International mobile network services: If travelers have international roaming plans from their home country, they can use those services in Phu Quoc. However, international roaming may incur high charges, so it’s important to check the rates and conditions with your provider in advance.

To use a mobile SIM card in Phu Quoc, international travelers can follow these steps:

Find a SIM card retailer: SIM cards are available at kiosks inside Phu Quoc International Airport or at various shops around Duong Dong town.

Choose a mobile network provider: Depending on your usage needs and network coverage in the area, you can choose from major Vietnamese providers such as Viettel, Mobifone, or Vinaphone.

Ask for a tourist SIM: Many Vietnamese carriers now offer tourist SIM cards specifically designed for international visitors. These SIMs often come with short-term validity and data packages tailored to travelers.

Register your SIM: To purchase and activate a SIM card in Vietnam, you’ll need to present a valid passport or personal ID for registration. The shop staff will assist you with the registration process.

Top up and activate: Once you've purchased the SIM card, you’ll need to top up your account and activate the SIM according to the instructions provided by the shop staff or printed on the SIM package. After activation, you can start making calls, sending messages, and using mobile data as needed.

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